Frequently Asked Questions

Find answers to common questions about our services and solutions.

General Questions

What is LogiqoNex?

LogiqoNex is a leading provider of advanced financial solutions, including financial modeling, investment insights, and business intelligence tools. We serve enterprise clients worldwide with our comprehensive platform designed to empower smarter financial decisions.

How long has LogiqoNex been in business?

LogiqoNex was founded in 2014, bringing over 10 years of experience in financial services and technology. We've grown to serve more than 500 enterprise clients across Asia and continue to expand our solutions and capabilities.

Is LogiqoNex suitable for small businesses?

Yes! While we specialize in enterprise solutions, our flexible offerings can be scaled to meet the needs of growing businesses. We recommend contacting our team to discuss which services would be most beneficial for your organization's size and stage.

What regions does LogiqoNex serve?

We have offices in Taipei, Hong Kong, and Singapore, serving clients throughout Asia. Our team provides localized support and understands regional market dynamics and regulatory requirements.

Services & Products

What financial models does LogiqoNex offer?

We offer a comprehensive range of financial models including:

  • Revenue forecasting and projections
  • Cash flow analysis and management
  • Valuation models (DCF, comparable companies, precedent transactions)
  • Financial statement modeling
  • Scenario and sensitivity analysis
  • Business planning and budgeting
How does your investment insights platform work?

Our investment insights platform combines real-time market data, advanced analytics, and expert analysis to provide actionable intelligence. It includes market trend analysis, portfolio optimization recommendations, risk assessments, and opportunity identification tools.

Can LogiqoNex solutions be customized?

Absolutely. We understand that every organization has unique needs. Our team works closely with clients to develop customized solutions that align with their specific business objectives, processes, and requirements.

What kind of support do you provide?

We provide comprehensive support including implementation assistance, training programs, technical support, and dedicated account management. Our customer success team is available 24/7 to address any issues or questions.

Technical & Implementation

How long does implementation take?

Implementation timelines vary based on solution complexity and your organization's readiness. A typical basic implementation takes 2-4 weeks, while more comprehensive solutions may take 8-12 weeks. We'll work with you to develop a detailed timeline during the planning phase.

Is training provided for your solutions?

Yes, we provide comprehensive training programs tailored to your team's needs. This includes platform training, best practices workshops, and ongoing educational resources to ensure your team can maximize the value of our solutions.

Can LogiqoNex integrate with our existing systems?

Yes. Our solutions are designed to integrate seamlessly with common enterprise systems including ERP, CRM, and accounting software. We offer APIs and integration support to connect with your existing infrastructure.

What security measures are in place?

We maintain bank-level security with multi-layer encryption, regular security audits, and compliance with international standards including ISO 27001 and SOC 2 Type II. Your data security is our top priority.

Pricing & Contracts

How is LogiqoNex pricing structured?

We offer flexible pricing models including subscription-based pricing, usage-based pricing, and custom enterprise agreements. The cost depends on solution type, user count, and integration complexity. We recommend requesting a personalized quote.

Are there setup or implementation fees?

Implementation and setup fees may apply depending on the complexity of your solution and customization requirements. We provide transparent pricing quotes upfront so there are no surprises.

What is your service level agreement (SLA)?

We guarantee 99.9% uptime for our platform. Our SLA includes defined response times for support requests and escalation procedures. Details are included in your service agreement.

Can we cancel our subscription?

Contract terms vary by agreement type. We recommend discussing cancellation policies during contract negotiation. We work with clients to find solutions that meet their needs and are committed to your success.

Have More Questions?

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