Introduction and Scope
This Privacy Policy ("Policy") explains how LogiqoNex ("we," "us," "our," or "Company") collects, uses, discloses, and otherwise processes personal information. This Policy applies to our website, mobile applications, and services. By accessing or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Data Directly Provided
We collect personal information that you voluntarily provide to us, including:
- Name, email address, phone number
- Company/organization name and position
- Contact preferences and communication history
- Financial and business information you share with us
- Payment information (processed securely through third-party processors)
Usage Data and Analytics
We automatically collect information about your interactions with our services:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and navigation patterns
- Device information and identifiers
- Referral source and exit pages
Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to enhance user experience, conduct analytics, and deliver targeted content. See our Cookie Policy for detailed information.
How We Use Your Information
We use collected information for the following purposes:
- Providing and improving our services
- Processing transactions and fulfilling requests
- Communicating with you about our services, updates, and announcements
- Conducting research and analytics to improve user experience
- Personalizing content and recommendations
- Ensuring security and preventing fraud
- Complying with legal obligations
- Marketing and promotional purposes (with your consent)
Data Sharing and Third Parties
We may share your information with:
- Service Providers: Third-party vendors who assist in operating our website and conducting our business (e.g., payment processors, cloud storage providers, analytics services)
- Business Partners: Partners with whom we collaborate to provide integrated services
- Legal Requirements: When required by law, regulation, or valid legal process
- Business Transfers: In connection with merger, acquisition, or sale of assets (with notice)
We require all third parties to maintain confidentiality and use your information solely for authorized purposes.
Data Retention Policies
We retain personal information for as long as necessary to provide services and fulfill the purposes outlined in this Policy. Retention periods vary based on:
- The nature of the information and purposes of processing
- Legal and regulatory requirements
- Our legitimate business interests
Upon request, we will delete or anonymize your information, except where retention is required by law or for legitimate business purposes.
Your Rights Under Data Protection Laws
Depending on your location, you may have the following rights:
- Right of Access: Request access to personal information we hold about you
- Right to Correction: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information under certain conditions
- Right to Restrict Processing: Request limitation on how we use your information
- Right to Data Portability: Receive your information in a structured, portable format
- Right to Object: Object to processing for marketing or other purposes
- Right to Withdraw Consent: Withdraw consent for processing at any time
To exercise these rights, contact us at contact@logiqonex.com with clear details of your request.
International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence, including countries that may not have the same data protection laws. When we transfer information internationally, we implement appropriate safeguards, including:
- Standard contractual clauses approved by relevant authorities
- Your explicit consent to transfer
- Transfers necessary for contract performance
Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
Security Measures
We implement comprehensive security measures to protect your information:
- End-to-end encryption for sensitive data
- Secure servers with firewall protection
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
While we employ robust security measures, no system is completely secure. We cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be announced on our website with at least 30 days' notice. Your continued use of our services constitutes acceptance of changes.
Contact Information for Privacy Concerns
If you have questions about this Privacy Policy or our privacy practices, please contact:
LogiqoNex Privacy Team
Email: privacy@logiqonex.com
Phone: +886 2 8101-9999
Address: 6F, 100 Songbai Road, Xinyi District, Taipei 110, Taiwan
This policy complies with data protection regulations including GDPR, CCPA, and applicable Taiwan data protection laws.